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Computers Handhelds The Everything Apple Thread

Amy SF

Dweller in nature
I experienced a glitch of some sort on my phone Tuesday night. It wasn’t scrolling up and down smoothly, and I had trouble swiping back and forth on my multiple home screens. I decided to shut off and restart the phone, and discovered that the slider to turn off the phone wasn’t working! I tried to do a restart from the settings (go to General and scroll down to the bottom), but the slider didn’t work there, either. So I googled what to do, and found instructions using the side buttons.

Quickly press and release the volume up button.
Quickly press and release the volume down button.
Press and hold the sleep/awake button until the Apple logo appears, after about 10 seconds.

If you engage Siri, keep trying.

It took me about 15 tries to get the logo. Once my phone had turned on again, it was working fine and the slider was working, too. Whew.

I even pulled off the screen protector and removed the case, but those weren’t the problem. Since the screen protector was scratched, it needed replacing anyway, so that’s what I did once my phone was working again. I had bought a set of three when I got my new phone back in January, so fortunately I didn’t have to order more and wait for it to come.